Updated March 31, 2008
The following is a list of answers of questions and topics that all relate to the the operation of the Video Archive. Of course, not every question is included here. If there's a question you have regarding the Forum that's not answered below, please feel free to contact a member of our
Staff for help.
What is this Video Archive? Do I have to pay to view movies?
The Video Archive is an online collection of videos relating to ShowBiz Pizza Place and Chuck E. Cheese's. There is no charge for viewing - this is a free service offered by ShowBiz Pizza.com.
What do I need to do to watch? Do I need any special software?
The videos are streamed in WMV format (Windows Media Video) and most browsers already have the current version installed. If yours doesn't, you can always check the
Microsoft Website for the latest version (free download).
I can't see any videos - is something wrong?
This can be tricky - if you're trying to watch through a dial-up modem you will have a hard time viewing some of the streams. Many of these videos are several minutes in length and do require some time to download and buffer on slow connections. If you know you have a slow connection you might try giving the video a minute or two to dowload before attempting to view it. Or you can press the "stop" button on the player and download the video instead for later viewing on your computer.
How do I download these videos?
If you're wanting to save these to your computer for later viewing, we strongly recommend that you do so - that helps us to conserve bandwidth and keep our operating costs in check! There is a link beneath each video which has a link to the video file. Simply right-click and select "Save Target As" and that's it - the download should begin to the desired location on your computer. If you simply click the link, the media will most likely start playing in your default media player, so remember to right-click.
My browser keeps crashing when I'm trying to load a video. What's causing this?
Hard to say. In testing the video pages we've found that Internet Explorer can sometimes crash randomly when a video begins playing. All reported issues contend that it's due to an IE plugin that's causing the issue. Check to see if your IE uses any plugins (such as Google or Yahoo Toolbar, etc) and see if disabling them creates a solution.
Why can't I view any videos using my Nintendo Wii?
The Nintendo Wii uses a version of the Opera browser that, unfortunately, does not play WMV files. If you're surfing the web this way, we suggest that you check out our sister accounts on
YouTube that host many of these videos. Searching for "ShowBiz Pizza" or "Chuck E. Cheese" will also turn up a variety of accounts that host the very same movies shown here in our Archive.
I have a video that's not in the Archive and I'd love to share it - how do I do that?
We're glad you want to help! The most painless method (for us) is for you to create a YouTube user account and upload your digital video, let us know the link, and we'll add it to the Archive and credit your name for the submission! If you have your video on VHS or DVD, you can always
mail it to us and we'll get it added when we can. Although we'd love to post every video we can, our selections may be limited to rarity and quality of a video depending on the amount of time we have. Please let us know what you have and would like to share before mailing out videos! We will do what we can to return originals after we're finished with them, but if it's something that can't be replaced, we must caution sending it through the mail at all.